Despite a recent emphasis on holistic health, employees and family members are stuck in a reactive "sick care" system. The COVID-19 pandemic has forced us to recognize the urgent need to integrate behavioral health with physical health in primary care, taking advantage of new digital tools to increase access and improve the health care experience. Dr. Creagh Milford talks us through what it means to create a proactive, truly personalized, holistic approach to health using the best of both in-person and virtual points of care.