Artificial intelligence is moving faster than most employers can track—and the stakes are high. This session cuts through the hype to focus on what AI is actually delivering in benefits navigation, care access, and plan administration today—and what’s coming next. Panelists will address the questions employers should be asking their vendors—around data privacy, trust, and real-world outcomes—and what effective AI integration looks like in practice—and whether it is truly reducing costs or simply adding another layer of spend.